Immediate access to the most current, accurate information is a crucial part of your organization’s business strategy. Fiserv’s content management solutions help you store, organize and use ever-changing data, efficiently managing all paper documents and electronic content from their initial point of capture through statement generation and research.
Our content management solutions use a combination of imaging, processing, archiving and workflow processes to address your financial institution’s document management needs. These tools work with the entire Premier suite of integrated products to provide you with immediate, simultaneous and enterprise-wide electronic access to any imaged document, whether generated or received by your business. This boosts productivity, improves efficiency, protects against fraud and streamlines research.
Director manages virtually any piece of information or document, including reports, check images, statements, notices, scanned documents and e-mails, helping your organization build an easily accessible information repository. This comprehensive solution contains more than 30 different modules:
Director Report Archive (COLD) manages the electronic storage of reports, statements, notices and other crucial documents, and gives staff instant access to that information from any desktop
Director Check Imaging processes check image files and indexes them based on information from posted transactions, ensuring consistent information at all document touch points.
Director Document Distribution is an automated delivery solution that sends secured electronic statements and notices to individual customers via the Web, e-mail, fax, CD-ROM
and DVD-ROM.
Director Document Designer reinforces your financial institution’s brand by customizing the design and layout of statements, notices and other documents.
Director Automated Indexing employs optical character recognition (OCR) and convenient template forms to automatically organize all of your business’s electronic documents.
Director Document Imaging captures and stores paper documents in standard electronic formats. Converting paper documents to digital images reduces physical storage costs, enables documents to be securely retrieved and shared, and results in faster retrieval of critical business information.
Director Remote Document Imaging is a standalone scanning application that enables users to scan documents without being connected to the Director server. Scanned documents can be uploaded automatically to the Director database later to lighten the burden of heavy network traffic or slower line speeds at the branch locations.
Director Workflow transforms traditional paper-based procedures in human resources, accounts payable, regulatory compliance and other areas of your business into an efficient and cost-effective electronic process. You also can keep staff on top of their tasks by configuring timers and e-mail alerts.
Director Records Management oversees the entire life cycle of all your records, from creation to proper disposal, and helps your organization stay in compliance.
Director Compliance Data Encryption adds an extra layer of security, preventing unauthorized viewing of document files outside Director, protecting sensitive customer information, and demonstrating compliance with government regulations.
Director Records Management oversees the entire life cycle of all your records, from creation to proper disposal, and helps your organization stay in compliance.
Director Report Mining and Excel Integration makes extracting and displaying data from multiple document types easy, eliminating manual entry and reducing reliance on IT staff.
BlackBerry® for Workflow Integration enables you to access Workflow queues, execute tasks, view document keywords, and read, add, edit and delete notes from your mobile device, boosting the cost-effectiveness of your Workflow solution.